Service Provider Foundations Curriculum

Training Course Phases and Topics

Phase I

Employment Network Orientation
Completing the Suitability Process
Creating a my Social Security Account and Adding Extra Security

Requirement: EN must have submitted the eQIP application to apply for Suitability Clearance and established a mySSA account with extra security before moving to Phase II Training.

Phase II

Overview of the Ticket to Work Program
Properly Safeguarding Personally Identifiable Information (PII)
Timely Progress Review (TPR) Basics

Requirement: EN must pass SSA Suitability requirements and have access to the SSA Ticket Portal before moving to Phase III Training.

Phase III

The Ticket Portal for Employment Networks (EN)
The Ticketholder Intake Process
Preparing an Individual Work Plan (IWP)
Services and Supports Review
The Payment Process
Partnership Plus Collaboration
Employment Network (EN) Marketing Strategies: Overview and Planning
Employment Network (EN) Marketing Strategies: Program Specific Resources
Introduction to Section 503 for Employment Networks (EN)

Phase IV

Ticket to Work Program Best Practices

Mandatory Training for EN Key Contacts
Topic	Program Contact	Ticketholder Contact	Payments Contact	Suitability Contact	Ticket Portal User
Phase I
1. EN Orientation	X	X	X	X	X
2. Completing the Suitability Process	X	X	X	X	X
3. Creating a my Social Security Account & Adding Extra Security	X	X	X		X
Phase II
4. Overview of the Ticket to Work Program	X	X	X	X	X
5. Properly Safeguarding PII	X	X	X	X	X
6. TPR Basics	X	X			X
Phase III
7. The Ticket Portal for ENs	X	X	X		X
8. The Ticketholder Intake Process	X	X			X
9. Preparing the IWP	X	X	X		X
10. Services and Supports Review	X	X	X		X
11. The Payment Process	X		X		X
12. Partnership Plus Collaboration	X	X
13. EN Marketing Strategies: Overview and Planning	X
14. EN Marketing Strategies: Program Specific Resources	X
15. Introduction to Section 503 for ENs	X	X
Phase IV
16. Ticket to Work Program Best Practices	X	X	X		X