The Service Provider Foundations course includes 14 topics delivered in 3 phases to allow for new EN staff to apply for suitability and then pass suitability before moving on to certain topics.

Service Provider Foundations Curriculum

Training Course Phases and Topics

Phase I

  1. Employment Network Orientation
  2. Completing the Suitability Process
  3. Creating a my Social Security Account and Adding Extra Security

Requirement: EN must have submitted the eQIP application to apply for Suitability Clearance and established a mySSA account with extra security before moving to Phase II Training.

Phase II

  1. Overview of the Ticket to Work Program
  2. Properly Safeguarding Personally Identifiable Information (PII)
  3. Timely Progress Review (TPR) Basics

Requirement: EN must pass SSA Suitability requirements and have access to the SSA Ticket Portal before moving to Phase III Training.

Phase III

  1. The Ticket Portal for Employment Networks (EN)
  2. The Ticketholder Intake Process
  3. Preparing an Individual Work Plan (IWP)
  4. Services and Supports Review
  5. The Payment Process
  6. Partnership Plus Collaboration
  7. Introduction to Section 503 for Employment Networks (EN)
  8. Employment Network (EN) Marketing Strategies: Overview and Planning
  9. Employment Network (EN) Marketing Strategies: Program Specific Resources
Mandatory Training for EN Key Contacts
TopicProgram ContactTicketholder ContactPayments ContactTicket Portal UserSuitability Contact
Phase I
1. EN OrientationXXXXX
2. Completing the Suitability ProcessXXXXX
3. Creating a my Social Security Account & Adding Extra SecurityXXXX
Phase II
4. Overview of the Ticket to Work ProgramXXXXX
5. Properly Safeguarding PIIXXXXX
6. TPR BasicsXXXX
Phase III
7. The Ticket Portal for ENsXXXX
8. The Ticketholder Intake ProcessXXXX
9. Preparing the IWPXXXX
10. Services and Supports ReviewXXXX
11. The Payment ProcessXXXX
12. Partnership Plus CollaborationXX
13. Introduction to Section 503 for ENsXX
14. EN Marketing Strategies: Overview and PlanningX
15. EN Marketing Strategies: Program Specific ResourcesX