Resource Documents

There are several resources available to service providers as they work with beneficiaries. Check this section of the Information Center frequently for updated resources and tools.

Program Resources

  • Blackboard Collaborate: Guest Access and Conferencing Features (PPT)
  • Ticket Program Agreement (TPA) - Review Presentation (PDF) New!
  • Ticket Program Agreement (TPA) - Frequently Asked Questions (DOC) New!
  • IVR Messages to Beneficiaries (DOC)
  • How to Become an Employment Network (PDF)
  • Employment Network Suitability Guide (DOC) Updated! (PDF) Updated!
  • State VR Agency Suitability Guide (DOC) (PDF)
  • Completing Manual Ticket to Work Transactions (DOC) Updated! (PDF) New!
  • Informing Beneficiaries of the Goals of the Ticket to Work Program: Employment, Benefits Reduction and Self Sufficiency (PDF)
  • Encrypting Word & Excel files (PDF)
  • Encrypting PDF files (Link)
  • Role of the Ticket Coordinator (PDF)

Tools for Success

  • Self-Assessment Tool for Potential ENs (DOC)
  • Ticket to Work Intake Tool (DOC)
  • 18-Month Look Back Tool (XLS)
  • Monthly Earnings Estimator (XLS)

Payments Resources

  • Guide to Payments Under the Ticket to Work Program (PDF) (DOC)
  • EN Payments Checklist Guide (PDF) Updated!
  • Beneficiary Overpayments Fact Sheet (DOC)
  • Payment Denial Reasons under the Ticket to Work Program (PDF) (DOC)
  • 2017 Payments at a Glance (PDF) New!
  • 2016 Payments at a Glance (PDF)
  • 2015 Payments at a Glance (PDF)
  • 2014 Payments at a Glance (PDF)
  • 2013 Payments at a Glance (PDF)
  • 2012 Payments at a Glance (PDF)
  • 2011 Payments at a Glance (PDF)
  • 2010 Payments at a Glance (PDF)

Partnership Plus Resources

  • How Partnership Plus Works (PDF)
  • Partnership Plus: An Incentive for State VR Agencies and ENs to Work Together (PDF)
  • Beneficiary referral and Ticket assignment agreements between VR and EN - Pennsylvania (PDF)
  • Beneficiary referral and Ticket assignment between VR and EN. Plus VR benchmark payments to ENs - Florida (PDF)
  • Beneficiary referral and Ticket assignment agreement between two state agencies - Alaska (PDF)
  • Beneficiary referral and Ticket assignment agreement between two state agencies - Minnesota (PDF)

Work Incentives

  • Questions for Determining the Presence of a Subsidy or Special Condition (DOC) (PDF)
  • Resources on Social Security Work Incentives (DOC) (PDF)