Ticket Portal Resources

The Social Security Administration and Ticket Program Manager are providing various resources to help Employment Networks (EN) and State Vocational Rehabilitation (VR) agencies with the transition.

Creating a mySocial Security Account & Adding Extra Security: This presentation gives instruction on how you can create a mySSA account and add extra security. All individuals accessing the Ticket Portal must possess a Social Security account with extra security enabled. (PDF) (PPT)

Verification Process for Adding Extra Security to a mySSA Account: Use this presentation and resources as an aid once you have completed creating a mySSA account and receive a letter for verification in the mail. (PDF) (PPT)

View "How To" videos for creating a mySSA account on the Ticket to Work for Service Providers YouTube page or as a downloadable MP4 video. We are currently adding captioning to the videos for easy reference.

  • Ticket Portal Access: Creating a my Social Security Account as a New User (MP4) (YouTube)
  • Ticket Portal Access: Adding Extra Security to an Existing mySSA Account (MP4) (YouTube)
  • Ticket Portal Access: Verification Process for Adding Extra Security to a mySSA Account (MP4) (YouTube)

Ticket Portal Information for Ticket Coordinators: This document details basic information about the new Ticket Portal, how to gain access to it and how State Vocational Rehabilitation agencies can use the system. (PDF) (DOC)

Ticket Portal Processes: This table displays the advantages of using the Ticket Portal to complete business transactions versus using a manual process. In the Ticket Portal, many processes are streamlined and can be completed in real-time.

  • For Employment Networks (PDF) (PPT)
  • For State VR agencies (PDF) (PPT)