Resource Documents

There are several resources available to service providers as they work with beneficiaries. Check this section of the Information Center frequently for updated resources and tools.

Program Resources

  • 2023 Request for Application (RFA) Comparison Document (PDF) New!
  • Completing Manual Ticket to Work Transactions (DOC) (PDF)
  • Informing Beneficiaries of the Goals of the Ticket to Work Program: Employment, Benefits Reduction and Self Sufficiency (PDF) (DOC)
  • Encrypting Word & Excel files (PDF)
  • 2024 Annual Performance Outcome Report (APOR) - Frequently Asked (PDF) New!
  • 2024 Annual Performance Outcome Report (APOR) - Questions (PDF) New!
  • Security Awareness Form SSA-222 Signature Instructions (PDF) New!
  • Guidance for Completing Individual Work Plans (IWPs) with Example (PDF) New!
  • EN Ticket Unassignment Request (PDF) New!
  • IWP Submission Coversheet (PDF) New!
  • Worksheet for Reporting Personally Identifiable Information Loss, Compromise, or Potential Compromise (PDF) New!

Tools for Success

  • Ticket to Work Intake Tool (DOC)
  • 18-Month Look Back Tool (XLS) Updated!
  • 2024 Monthly Earnings Estimator (XLS) Updated!
  • EN Guide for Working with Ticketholders (PDF) New!

Payments Resources

  • E-Pay Changes August 2018 (PDF)
  • Guide to Payments Under the Ticket to Work Program (PDF) Updated!
  • EN Payments Checklist Guide (PDF) Updated!
  • Payment Denial Reasons under the Ticket to Work Program (PDF)
  • 2024 Payments at a Glance (PDF) New!
  • 2023 Payments at a Glance (PDF)
  • 2022 Payments at a Glance (PDF)
  • 2021 Payments at a Glance (PDF)
  • 2020 Payments at a Glance (PDF)
  • 2019 Payments at a Glance (PDF)
  • 2018 Payments at a Glance (PDF)
  • 2017 Payments at a Glance (PDF)
  • 2016 Payments at a Glance (PDF)
  • 2015 Payments at a Glance (PDF)
  • 2014 Payments at a Glance (PDF)
  • 2013 Payments at a Glance (PDF)
  • 2012 Payments at a Glance (PDF)
  • 2011 Payments at a Glance (PDF)
  • 2010 Payments at a Glance (PDF)

Partnership Plus Resources

  • How Partnership Plus Works (PDF)
  • Partnership Plus: An Incentive for State VR Agencies and ENs to Work Together (PDF) (DOC)
  • Beneficiary referral and Ticket assignment agreements between VR and EN - Pennsylvania (PDF)
  • Beneficiary referral and Ticket assignment between VR and EN. Plus VR benchmark payments to ENs - Florida (PDF)
  • Beneficiary referral and Ticket assignment agreement between two state agencies - Alaska (PDF)
  • Beneficiary referral and Ticket assignment agreement between two state agencies - Minnesota (PDF)