EN Essentials Learning Events
The Ticket to Work (Ticket) Program began hosting EN Essentials learning events on July 12, 2023, for Employment Network (EN) staff seeking to enhance their EN performance and compliance with Ticket Program policies. The learning events build upon the initial EN Service Provider Foundations training and feature new resources, best practice strategies and other helpful information.
EN Essentials events are presented via Microsoft Teams. To participate, ENs can join the events using login information they will receive by email prior to the event. There is no need to register in advance.
Archived materials for each event (audio, transcripts, and webinar presentations) are posted on this page.
Please direct any questions or comments to ENOperations@yourticketowork.ssa.gov.
Past EN Essentials Events:
August 23, 2023: 1:00 – 2:00 pm ET: Preparing Successful Individual Work Plans (IWP) - Part 1
This session covers how to use Ticketholder Intake information to create an IWP that has clear and measurable goals. Learn how to complete the Discussion Summary, identify the services and supports a Ticketholder needs, and obtain required signatures.
Access the materials here:
July 12, 2023: 1:00 – 2:00 pm ET: Optimizing Ticketholder Intake
Intake is an important first step in developing relationships with Ticketholders. The purpose of the Ticketholder Intake process is to determine the Ticketholder’s eligibility for the Ticket Program and decide jointly whether your EN is a good fit for them. Get tips and details on how to build rapport and conduct a thorough Ticketholder intake discussion to capture key elements for creating an Individual Work Plan (IWP) that has clear and measurable goals.
Access the materials here: