Public Workforce System ENs

The U.S. Department of Labor (DOL) promotes public workforce system entities to become active Employment Networks (ENs) as part of its comprehensive effort to expand the capacity of the public workforce system to serve people with disabilities. The public workforce system consists of State Workforce Agencies (SWA), State Workforce Development Boards (SWDBs), Workforce Development Areas (WDAs), Local Workforce Development Boards (LWDBs), and American Job Centers (AJCs).

The Ticket to Work program (Ticket program) automatically deems public workforce system entities as qualified to become Employment Networks (ENs). Workforce system entities are encouraged to join the Ticket program by completing the EN Request for Application (RFA).


Options for Public Workforce System Participation

There are four ways to participate in the Ticket program as an EN:

Option 1

A Workforce Development Board or AJC can apply to be a single stand-alone EN and be responsible for:

  • Identifying and assigning Ticketholders
  • Creating an Individual Employment Plan (IEP) or Individual Work Plan (IWP) for each assigned Ticketholder
  • Requesting and receiving Ticket payments
  • Complying with all Ticket program administrative and reporting requirements

Option 2

A State Department of Labor agency or other Workforce system entity can apply to become an Administrative EN (AEN). Local WDBs, AJCs and AJC partners would provide EN services to Ticketholders. The AEN would manage all interaction and necessary administrative duties with Social Security and the Ticket Program Manager (TPM), including:

  • Identifying and assigning Ticketholders
  • Requesting and receiving Ticket payments
  • Complying with all Ticket program administrative and reporting requirements

Option 3

A State or Local Workforce Agency or AJC can contract with an existing Administrative EN to manage the administrative responsibilities of the Ticket program, while the workforce entity focuses on service delivery.

Option 4

An EN can choose to focus their service provision primarily or exclusively on ongoing supports for beneficiaries exiting the public Vocational Rehabilitation (VR) system after being served under the VR Cost Reimbursement (CR) program under the Partnership Plus model. Ongoing support services include job stabilization, retention, and career advancement services.


Good Customer Service

When a workforce system entity decides to act as an EN, it reinforces the Department of Labor's Workforce Innovation and Opportunity Act (WIOA) priorities for creating a comprehensive, customer-focused workforce development system. By becoming an EN, the AJC:

  • Provides expertise in serving specialized populations, which can enhance the AJC's ability to secure future grant opportunities
  • Increases collaborative partnerships with State Vocational Rehabilitation (VR) agencies, local organizations and employers
  • Offers employers an incentive to hire Ticketholders, because Social Security Disability Insurance (SSDI) beneficiaries and Supplemental Security Income (SSI) recipients in the Ticket program qualify for the Work Opportunity Tax Credit


Good for Business

Becoming an EN is good for business because it:

  • Adds non-program specific revenue to the AJC for flexibility in funding
  • Enables Ticketholders to help AJCs meet necessary performance measures through increased employment, earnings and retention
  • Creates the potential to earn over $25,000 in Milestone and Outcome payments for each Ticket assignment
  • Capitalizes on the work already provided to people with disabilities by receiving payments for successful job placements