Checking Ticket Assignability

Employment Networks (EN) must check Ticket assignability using the Ticket Portal. To check Ticket assignability, an EN will need its Provider Identification (PID) number, PIN number and the Social Security Number (SSN) of the beneficiary.

Assigning a Ticket

ENs can proceed to assign a Ticket after confirming the Ticket is assignable. ENs are required to assign Tickets using the Ticket Portal where Ticket assignments will appear in real-time. New ENs will need to submit the first 10 Ticket assignments manually, as outlined below.

New ENs

Upon completion of the suitability process and new EN training, new ENs can begin working with beneficiaries under the Ticket to Work Program and start assigning Tickets. To gain access to assign Tickets via the Ticket Portal, new ENs must submit 10 compliant Individual Work Plans (IWP) to TPM. These IWPs must be faxed to 703-893-4020 or via Government-to-Government Online Service (GSO) for review and Ticket assignment.

• The Ticket Assignment will be reviewed in no later than seven business days.

Once Program Integrity is confident the EN is creating quality and compliant IWPs, they will authorize permission and rights for the EN to assign Tickets directly via the Ticket Portal. 

All ENs have an assigned Program Integrity (PI) Analyst who is available to assist with any questions or concerns regarding Ticket assignment or IWP concerns. The assigned Program Integrity (PI) Analyst will send the EN a notice upon completion of required new EN training. If you are unaware of your assigned Program Integrity (PI) Analyst, please send an inquiry to ProgramIntegrity@yourtickettowork.ssa.gov.